Customer Relation System
Happy Customers, More Profits
Customer Relation Management (CRM) System
Stop Loosing Customers due to bad relationship
Increase sales with better management of potential and current customers.
CEOs and Sales people love it
Maximise the returns of all sales activities.
Business owners and Sales Managers main concern is increasing the revenue of the company. Managing leads and converting it into customers is a difficult task without proper monitoring of the overall process. How often do we miss a certain task or activity which is crucial to closing of sales because of not having a proper system.
A well designed CRM System will ensure a proper monitoring of all activities of potential leads in order to convert it to a customers. Why keep on using spreadsheet, if the data is difficult to share, can get lost or be corrupted.
As the CRM System will be web based, CEOs and Sales personnel can access information and data from anywhere and anytime and make crucial sales decision.
CRM System Features
The most common features of your CRM System
CRM System is open sourced based on the most popular CMS
Don’t miss on potential cuetomers to the business.
Sell from any devices: desktop, phones, iPads, tablets
Manage the details of unlimited amount of customers.
Send out quotation via the CRM System
Use the CRM System for invoicing clients
Important questions on CRM System
Why do I want the CRM System to be web based.
A desktop version will only have the CRM System available only on a particular PC, which would normally be the Sales Manager. A web based system will enable all relevant sales personnel in the organisation to access relevant information, in accordance to their access level, at any time or anywhere they are. This will translate into more time savings, increase in productivity and a happier workplace.
What about the Software As A Service (SAAS) CRM System
There are some companies who provide Software As A Service (SAAS) CRM System. They normally charge some monthly fees for using the system. As, these SAAS CRM System has already been set up by the provider, companies intending to use it will not have to incur any upfront system set up.
The main setback of the system is that as long as you pay for it, you can use it. The moment you stop paying, you can’t use it. Everything is gone. All data and information in the system is gone.
Another main setback is you do not own the data. As the data is in their system, they own the data. Would you trust you organisation data, especially sensitive customers and sales data in someone else possession?
If the system is web based, where will it be hosted
The system will be hosted online. So, there is no software to be downloaded. You will need to get a server to host the system. If you already have a web hosting server, the system can be added to your existing web hosting server .
Can the system integrate with my website
If your website is a WordPress based website, integrating into your existing website would be very easy. If your website is a non WordPress based, we will be installing the system on your sub domain of your website.
Who will be responsible for the system security
The server security will be managed by your web hosting company. We will install the relevant security software on the CRM System during installation. You can subscribe to our web care plan for on going software updates, security and back up services. Our webcare plan can be seen here
Is there any liecense that need to be paid to use the system
The software used is based on WordPress and it is an open source software. You will not be tied up to a proprietry software. There are plenty of companies worldwide who are well verse in WordPress. Whatever additional on going cost to the system, it will be for the support and updates on the software. The software can still be used without any updates but you may be missing on any new features that may be added to it.